SHAPING ROOM is a Yahoo! Merchant using the industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order information. Here you will find the answers to your questions about your order, payment options, shipping and more. For further questions, contact:
OUR EXCLUSIVE BRANDS
A Lab on Fire · S-Perfumes®
Payment Options: SHAPING ROOM accepts online credit card payments through the secure Yahoo! Merchant Solutions System. We also accept payments through PayPal (simply proceed to checkout, and you will be given the option to pay with PayPal). American Express, Visa, MasterCard, Discover, Diner's Club and JCB are accepted. Please make sure to provide your correct billing address and e-maill address. Your billing address is the address where you receive your credit card statements. Incorrect information may cause a delay and/or cancellation of your order. Your credit card or PayPal account will be charged when the order ships, and in most cases this means 1 to 3 business days after receiving your order. Once your order has been shipped, an e-mail will be sent to you with a Delivery Confirmation number or a tracking number.
Sales Tax: 7.375% sales tax will be added to orders shipped to NY.
Domestic Shipping (USA): In most cases, domestic orders under $70.00 will ship via USPS Priority Mail for an additional $6.00 per order. Shipping is FREE for orders over $70.00 (excluding tax & shipping) in the 48 contiguous states and D.C.. Most domestic orders are shipped only to the 48 contiguous states and D.C. at this time. In stock items usually ship in 1 to 2 business days. Please allow an additional 1 to 5 business days for transit depending on your location.
International Shipping: SHAPING ROOM accepts International orders from the following countries: Australia, Brazil, Canada, China, Hong Kong, Italy, Japan, Netherlands, Norway, Sweden, Switzerland, United Arab Emirates, United Kingdom. All International orders will ship via USPS Express Mail International. The international shipping is an additional $30.00 per order. Please allow up to 5 to 15 business days for delivery. Taxes and duties may be charged by customs in some countries, and these are the responsibility of the customer and are usually collected upon delivery.
Return Policy: SHAPING ROOM cannot accept returns or exchanges on fragrances. However, we may consider a refund or replacement on a case by case basis.
Samples: Sorry, we don't send samples.
PRIVACY AND SECURITY
Security: Ordering from SHAPING ROOM is safe and secure. All online transactions are handled with industry-standard Secure Sockets Layer (SSL) encryption. When you enter your credit card number and personal information into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. This provides a secure shopping environment for you. Note that your credit card number will not be kept on file or digital records and is only used when you place an order.
TERMS AND CONDITIONS
Purchase Related: SHAPING ROOM reserves the right to cancel or reduce the quantity of any orders at our sole discretion.
Prices and Availabilities: SHAPING ROOM reserves the right to change prices and availabilities without notice. We normally revise the price of each fragrance whenever we receive a new batch from our supplier.