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HELP & SUPPORT
SHAPING ROOM 2000 is a Yahoo! Store with secure shopping and excellent customer service. Here you will find the answers to your questions about your order, payment options, shipping and more. Simply select from the categories below for complete information. |
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| PAYMENT OPTIONS |
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SHAPING ROOM 2000 accepts online credit card payments through the secure Yahoo! Store system. Checks and money orders are not accepted at this time.
SHAPING ROOM 2000 accepts the following credit cards:
- American Express
- Visa
- MasterCard
- Eurocard
- Discover
- Diner's Club
- Carte Blanche
- JCB
Please make sure to provide your correct BILLING ADDRESS and E-MAIL ADDRESS. Your billing address is the address where you receive your credit card statements. Incorrect information may cause a delay and/or cancellation of your order.
Your credit card is charged when the order ships, and in most cases this means 2 to 5 business days after receiving your order. Once your order has been shipped an e-mail will be sent to you with a delivery confirmation number.
If you are having difficulty completing your order, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists. |
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| SHIPPING |
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SHAPING ROOM 2000 offers FREE shipping and handling. At this time, we only ship via UPS Ground to the 48 contiguous states. Please note: WE DO NOT SHIP TO ALASKA, HAWAII, OR ANY U.S. TERRITORIES. WE DO NOT SHIP TO APO OR FPO ADDRESSES. WE DO NOT SHIP INTERNATIONALLY.
Depending on item and time of order, standard lead time for shipment may vary from 1 to 7 business days. The expected shipment time is indicated on each product's page. Please allow an additional 2 to 5 business days for transit depending on your location. |
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| SALES TAX |
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8.375% sales tax will be added to orders shipped to NY. |
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| INTERNATIONAL ORDERS |
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Due to some changes within our company, we are not accepting international orders at this time. We apologize for the inconvenience. |
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| RETURNS |
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Merchandise in its original packaging, which is unopened and in a prefect re-sellable condition, may be returned for a refund. Request for return authorization must be made within 14 days of delivery. Shipping charges for returns will be the responsibility of the customer. |
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| CONTACT US |
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At this time, the best and fastest way to contact SHAPING ROOM 2000 is to use the online form.
If you are a customer with an existing or past order, send your request with your order number using the secure Request Form. |
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