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HELP & SUPPORT
SHAPING ROOM 2000 is a Yahoo! Store with secure shopping and excellent customer service. Here you will find the answers to your questions about your order, payment options, shipping and more. Simply select from the categories below for complete information. |
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| PAYMENT OPTIONS |
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SHAPING ROOM 2000 accepts online credit card payments through the secure Yahoo! Store system. We also accept payments through PayPal. Checks and money orders are not accepted at this time.
SHAPING ROOM 2000 accepts the following credit cards:
- American Express
- Visa
- MasterCard
- Discover
- Diner's Club
- JCB
Please make sure to provide your correct BILLING ADDRESS and E-MAIL ADDRESS. Your billing address is the address where you receive your credit card statements. Incorrect information may cause a delay and/or cancellation of your order.
Your credit card is charged when the order ships, and in most cases this means 1 to 3 business days after receiving your order. Once your order has been shipped an e-mail will be sent to you with a delivery confirmation number.
If you are having difficulty completing your order, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists. |
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| SHIPPING |
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The Shipping & Handling charge is $10.00 per order and will be added to your order total when you checkout.
We only ship UPS Ground to the 48 contiguous states at this time. Due to high shipping costs and regulations, shipping to Alaska, Hawaii, and U.S. territories (such as Puerto Rico and Guam) is currently unavailable. We also cannot ship to APO/FPO addresses and PO Boxes.
For international orders, please visit: http://international.s-perfume.com/
Depending on item and time of order, standard lead time for shipment may vary. The expected shipment time is indicated on each product's page. Please allow an additional 2 to 5 business days for transit depending on your location. |
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| SALES TAX |
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7.375% sales tax will be added to orders shipped to NY. |
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| INTERNATIONAL ORDERS |
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Please visit: http://international.s-perfume.com/ |
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| RETURNS |
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Merchandise in its original packaging, which is unopened and in a prefect re-sellable condition, may be returned for a refund. A request for return authorization must be made within 14 days of delivery. Shipping charges for returns will be the responsibility of the customer. |
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| CONTACT US |
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To contact SHAPING ROOM 2000, please use the secure online form. |
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